Shipping policy

Processing Times

All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive a shipping confirmation once your order has been dispatched.

Domestic Shipping (Australia)

We currently ship within Australia via trusted carriers.
Estimated delivery time: 2–8 business days, depending on your location.

Shipping Rates:

• Standard Shipping: Calculated at checkout

• Express Shipping: Available at checkout (if applicable)

• Free Shipping: We offer free standard shipping on all Australian orders over $80AUD

Tracking

Once your order is shipped, you’ll receive an email with tracking details to monitor your delivery.

Shipping Delays

Please note that delivery times may vary due to carrier delays, peak periods, or unforeseen events. We appreciate your understanding.

Incorrect Address

Please ensure all shipping information is correct at checkout. Solunar Beauty is not responsible for delays or losses caused by incorrect addresses provided by the customer.

Lost or Damaged Parcels

If your parcel is lost or arrives damaged, contact us at solunar.hello@gmail.com within 7 days of delivery so we can investigate and resolve the issue.